Emergency Leak Repair
Burst pipes, overflowing tanks, anything actively running. Phone us — we keep one van free for emergencies and aim to be there within 90 minutes across Cheras.
from RM180
What we fix
Every job, and what it costs
Quoted before we start, cleaned up after we finish. Covering Cheras, Taman Segar, Bandar Tun Razak, Sungai Besi, Kajang, Balakong.
Straight answers
What it usually is, and what it usually costs
Real ranges from jobs we do every week around Cheras. A quote on site is still a quote on site — but you shouldn't have to guess whether this is a RM150 problem or a RM1,500 one.
Burst or leaking pipe
Turn off the main stopcock first, then phone — don't WhatsApp. Most bursts are a corroded joint or a failed length of old galvanised pipe, and we cut out and replace the section rather than patching over it. If your pipework is original 1990s galvanised, expect us to say plainly that the next leak is a question of when, not if.
- Emergency stop and repair
- Pipe section replacement
- Joint re-sealing
Same day, usually 1–3 hours on site · from RM180
Blocked toilet or drain
Kitchen blockages are grease, bathroom ones are hair, and outdoor ones are usually roots or wet wipes. We clear with a rod or machine auger, then camera the line if it has blocked twice in a year — because clearing the same pipe over and over is how a RM400 problem becomes an RM800 one.
- Machine auger
- Drain jetting
- CCTV drain inspection
Usually cleared in one visit · from RM150
No hot water
On a storage heater it's usually the element or the thermostat, both far cheaper than the tank. On an instant heater it's often the flow sensor. We test before quoting, because a lot of heaters get replaced when a RM120 part would have done it.
- Element or thermostat swap
- Heater repair
- Supply and install
Repair from RM150 · new heater installed from RM650
Weak water pressure
If it's one tap, it's the aerator or the flexible hose. If it's the whole house, it's usually the tank, the pump, or scaling in old pipes. We check in that order — cheap causes first — instead of leading with a pump replacement.
- Tap and hose service
- Pump check or replacement
- Tank inspection
Diagnosis from RM120 · pump replacement from RM750
Renovating a bathroom
We do the plumbing side: moving points, running new pipework, and installing the sanitary ware you've chosen. We work alongside your tiler and contractor rather than trying to be them — and we'll tell you before tiling starts if a layout is going to cause trouble later.
- Point relocation
- New pipework
- Sanitary ware installation
Quoted per bathroom · typically RM1,200–RM3,500
Not sure which one it is? Send a photo or a short video on WhatsApp. We'll tell you what we think it is, and roughly what it costs, before anyone gets in a van.
Send Us a PhotoWhat we fix
Everything we fix
Priced before we start, cleaned up after we finish. If it can't be fixed in one visit, you'll know why and what it costs before we leave.
Blocked Drains & Toilets
Sinks, floor traps, toilets and outdoor lines cleared by rod or machine auger, with a camera inspection if the same line keeps blocking.
from RM150
Water Heaters
Repair, replacement and new installation for storage and instant heaters. We test the element and thermostat before recommending a new unit.
repair from RM150
Concealed Leak Tracing
For unexplained water bills and damp walls. Acoustic tracing locates the leak before anything gets broken open, which usually saves more than it costs.
from RM250
Re-Piping & Pipe Replacement
Replacing failed galvanised pipework with PPR or copper — one section or a whole house, staged so you're never without water overnight.
quote on site
Sanitary Ware Installation
Toilets, basins, showers, water tanks and pumps, supplied by us or by you. We work alongside your tiler on bathroom renovations.
from RM220
Pricing
What we charge
Published because the first thing everyone wants to know is the thing they feel awkward asking on the phone.
Callout & Diagnosis
- Standard callout
- Service area, office hours
- RM120
- Emergency callout
- Within 90 minutes
- RM180
- After-hours surcharge
- 10pm–7am and public holidays
- +RM120
- Quote for planned work
- No obligation
- Free
Drains & Blockages
- Sink or basin unblocking
- RM150
- Toilet unblocking
- RM180
- Outdoor line — machine auger
- RM280
- CCTV drain inspection
- RM350
Leaks & Pipework
- Visible leak repair
- Single joint or section
- from RM180
- Acoustic leak tracing
- from RM250
- Pipe replacement
- Per metre, PPR
- from RM90
- Full house re-pipe
- Quoted after survey
- on quote
Fittings & Installation
- Tap or mixer replacement
- RM120
- Toilet install
- Labour only if you supply
- from RM220
- Storage water heater install
- from RM650
- Water pump replacement
- from RM750
Prices cover standard jobs in our service area and include labour. Parts are charged at cost and shown to you. Callouts between 10pm and 7am, and on public holidays, carry a RM120 surcharge quoted before we set off. Cash, bank transfer and DuitNow accepted.
Our work
The work
Everyday jobs around Cheras and Bandar Tun Razak.
Customers
What people in Cheras say
“Pipe burst at 11pm on a Sunday. Rang the emergency number expecting a machine and got a person, who talked me through finding the stopcock and was here inside the hour. Charged the surcharge he'd quoted on the phone and nothing else.”
“Two other plumbers wanted to hack the bathroom wall to find a leak. Teoh traced it with equipment, found it under the kitchen instead, and fixed it in one afternoon. Saved me a fortune in tiling.”
“Told me the heater didn't need replacing, just the element — after somebody else had already quoted me for a new unit. Been using them for the shoplot ever since.”
FAQ
Questions we get asked
Do you really answer at 3am?
Yes, for emergencies — anything actively leaking, or an overflowing tank. The number rings Wei Lun's phone, not a call centre. Between 10pm and 7am there's a RM120 surcharge, and we say so on the call before setting off.
What should I do while I wait?
Turn off the main stopcock — usually at the meter by your gate, or under the kitchen sink. If water is near wiring or the DB box, switch the power off too. Then move what you can out of the way. We'll talk you through finding the valve on the phone if you can't see it.
Do you charge just to come and look?
For quotes on planned work, no. For a callout where we diagnose a fault, RM120 within our service area — and that's absorbed into the bill if you go ahead with the repair on the same visit.
Can I buy my own toilet or heater and have you install it?
Yes, and plenty of people do — we charge labour only. The one thing to check before you buy is the rough-in measurement, because a toilet that doesn't match your existing waste position turns a simple job into a much bigger one.
Which areas do you cover?
Cheras, Taman Segar, Bandar Tun Razak, Sungai Besi, Kajang and Balakong. We'll travel further for planned work, but emergency response times are only realistic inside that ring.
Can I see your registration and insurance?
Ask on the day and we'll show you the certificates. Worth doing with any plumber you haven't used before — it's a fair thing to ask, and nobody legitimate minds being asked.
Get us out
Burst pipe? Call, don't email.
For anything actively leaking, phone us — that's the fastest route to a van. For quotes, bookings and everything else, WhatsApp is easiest.
- Opening hours
-
- Monday 8:30am – 6:30pm
- Tuesday 8:30am – 6:30pm
- Wednesday 8:30am – 6:30pm
- Thursday 8:30am – 6:30pm
- Friday 8:30am – 12:30pm, 2:45pm – 6:30pm
- Saturday 8:30am – 5pm
- Sunday 9am – 1pm
- Service areas
- Cheras, Taman Segar, Bandar Tun Razak, Sungai Besi, Kajang, Balakong